We are experts in working with housing association clients to deliver the most innovative digital solutions and brand management. Through extensive stakeholder insight, intelligent design delivery, IT integration and commercial focus, our clients have told us that we are the only people they can trust to communicate, manage, respond and deliver in the ways that they need us to.
Working in a focus group capacity we are able to understand the priorities and objectives of multiple stakeholders throughout a project.
Our organisation is geared to providing you with the right service, whether that be the development of a website or a complex multi-layered roll-out of a brand.
Our innovative management processes enable us to fulfil all of your individual Association's business requirements.
Rollover each stakeholder for futher information...
We understand the complex nature of Housing Associations and Arms Length Management Organisations and have considerable experience working with:
We are flexible and intelligent enough to work at every level of your organsiation and with the people that are integral to the fulfilment of your requirements, such as Council members and steering groups.
We are fully aware of the requirements set out by the Audit Commission and any website we develop on your behalf will exceed the regulator's targets. We don't just tick the boxes - we make sure your website works equally well for you and your tenants.
Consultation and feedback are a vital stage in the understanding of your needs. We manage our projects in ways that don't alienate those who do not understand design or technical language. In doing so we make sure we get a fuller more accurate picture of what is required.
Through experience we have found that Tenant consultation and inclusion in the decision-making process is vital to the development of marketing collateral and websites. Our consultative approach helps to smooth the pathway from initial brief through to completion.
We are happy to work in harmony with any other parties that have a vested interest in your Association:
We are able to deliver technical, creative and project management services by working together and in ways that few other agencies even get close to. Our people are experienced and capable in terms of making complex projects easy and enjoyable.
We analyse your goals and define an individual strategy. We organise your content and help deliver your message.
We can integrate with your systems empowering your tenants to make payments, register repairs, submit property bids and track improvement works.
We engage with your tenants - opening dialogue through polls, feedback, surveys, forums, events and performance reporting.
We help you achieve your goals, surpass audits, offer you support to analyse your results and maintain a high standard throughout.
Our knowledge and understanding of the housing sector combined with clear analysis and evaluation of your business goals enables us to create a comprehensive web strategy, that will ensure your website will always develop in the right direction to achieve your business goals.
By dealing with the large complex amount of data, our proven approach can offer a concise architecture and proscribe a clear and well organsied structure that will meet your stakeholder objectives.
Through extensive experience and our streamlined processes, combined with our modular ForeCMS, we can implement integrated phased deployment of your site as needs grow and budget allows.
Our Housing Association websites are all powered by our bespoke Content Management System. ForeCMS allows you to easily create, manage and publish content via an intuitive, user friendly interface. You can fully manage all your resources with a comprehensive 'Resource Manager'. Varying levels of access can be granted to your staff through our extensive 'User Access Control' to enable better workflow management.
Once your site is up and running we will provide you with a range of reports that allow you to measure the effectiveness of your website against your business goals. From this we can continually work together to develop your website further.
All our housing website solutions are developed using our bespoke ForeCMS Content Management System. The system provides a range of features and modules to help you meet all your stakeholder objectives.
| Features: | Modules: |
|---|---|
| • Easily create, manage and publish content | • News, events and performance indicators |
| • Administer from anywhere with our browser based admin | • Secure tenants area |
| • Handle user access with permission based controls | • Property mapping, improvement works, property bidding |
| • Control your workflow with approval, preview and archiving | • Polls, surveys, content rating and user feedback |
| • Manage your assets with the online resource manager | • Frequently asked questions, commenting and forums |
| • Intuituve user friendly CMS with WYSIWYG editor | • Online payments |
| • Produce elegant, decriptive, SEO friendly URLs | • Video, Image and Publication libraries |
| • Integrate with 3rd parties (e.g. YouTube, Twitter, Housecall) | • Comprehensive comments, compliments and complaints facility |
| • Accessible content built on our standards compliant system | • Careers |
| • Completely customisable, scalable and modular CMS | • E-Communications: Newsletters, Twitter, Online Publications |
ForeCMS works successfully with: Housing Intranets, Housecall, Roktalk, Browsealoud, Google Analytics, Campaign Monitor, Sharepoint, Twitter, YouTube and more…
Forepoint delivered an exceptionally high quality CMS solution that was exactly what we had aimed for in terms of functionality, envisioned in terms of design, and budgeted for in terms of cost and timescale.Plymouth Community Homes
From presentation to delivery, the whole process was effortless, and with more than 256,000 hits, the new website is really making the difference to One Vision Housing and our tenants.One Vision Housing
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